At Same Day ID, we are committed to protecting your privacy and securing your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
We collect personal information such as your name, email address, billing/shipping address, and payment details when you place an order or create an account.
2. Use of Information
We use your information to fulfill orders, send transactional emails, respond to inquiries, and improve our services. We do not sell or rent your data to third parties.
3. Payment Processing
All payments are processed securely through Stripe. We do not store full credit card information on our servers.
4. Email Communication
You may receive transactional emails related to your order or account. You can opt-in to receive promotional emails during signup and unsubscribe at any time.
5. Data Security
We implement encryption, firewalls, and secure hosting environments to protect your data from unauthorized access or disclosure.
6. Cookies
We use cookies to improve website performance and user experience. You can adjust your browser settings to disable cookies if preferred.
7. Third-Party Tools
We use analytics and chat tools (such as Google Analytics and Tidio) to understand user behavior and enhance customer service. These services may collect anonymized data.
8. Data Retention
We retain your personal information as long as your account is active or as needed to provide services and comply with legal obligations.
9. Your Rights
You have the right to access, update, or delete your information. Please email us at support@samedayid.com to make a request.
10. Updates to This Policy
We may update this policy periodically. Continued use of our website indicates your agreement with the latest version.
If you have any questions about our privacy practices, contact us at support@samedayid.com.